/**
 * Stylesheet for Ticket Overview Shortcode [ticket_overview]
 * Cyberry Design System Alignment (matches ticket_create.css & Cyberry_DESIGN.md)
 */

.ticket-overview-container {
    width: 100%;
    max-width: 1000px;
    margin: 0 auto;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    color: var(--ticket-text-primary);
    box-sizing: border-box;
}

.ticket-overview-container *,
.ticket-overview-container *::before,
.ticket-overview-container *::after {
    box-sizing: border-box;
}

/* ==========================================================================
   Card Container
   ========================================================================== */
.ticket-overview-card {
    background: var(--ticket-bg);
    border: 1px solid var(--ticket-border);
    border-radius: var(--ticket-radius-lg);
    box-shadow: var(--ticket-shadow);
    padding: 32px;
}

@media (max-width: 768px) {
    .ticket-overview-card {
        padding: 20px;
    }
}

/* ==========================================================================
   Header Bar
   ========================================================================== */
.ticket-overview-header {
    display: flex;
    flex-direction: column;
    gap: 18px;
    margin-bottom: 28px;
    padding-bottom: 22px;
    border-bottom: 1px solid var(--ticket-border);
}

/* Top Row: Title Left, Create Button Top Right */
.ticket-header-top-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    width: 100%;
}

.ticket-header-title-wrap {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.ticket-overview-title {
    margin: 0;
    font-size: 24px;
    font-weight: 700;
    color: var(--ticket-text-primary);
    display: flex;
    align-items: center;
    gap: 10px;
    letter-spacing: -0.02em;
}

.ticket-overview-title .header-icon {
    font-size: 26px;
    color: var(--ticket-primary);
}

.ticket-total-badge {
    display: inline-flex;
    align-items: center;
    padding: 4px 12px;
    font-size: 13px;
    font-weight: 600;
    background: var(--ticket-primary-light);
    color: var(--ticket-primary);
    border-radius: 20px;
    border: 1px solid var(--ticket-primary-border);
}

/* Create Button (Top Right with ample padding) */
.ticket-create-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 10px 22px;
    font-size: 14px;
    font-weight: 600;
    color: #FFFFFF !important;
    background: var(--ticket-primary);
    border-radius: var(--ticket-radius-sm);
    text-decoration: none !important;
    box-shadow: 0 4px 14px rgba(123, 63, 228, 0.28);
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.ticket-create-btn:hover {
    background: var(--ticket-primary-dark);
    transform: translateY(-1px);
    box-shadow: 0 6px 18px rgba(123, 63, 228, 0.35);
}

.ticket-create-btn .material-symbols-outlined {
    font-size: 19px;
}

/* Filters Row */
.ticket-header-filters-row {
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
    width: 100%;
}

.ticket-filter-search-col {
    flex: 1;
    min-width: 240px;
}

.ticket-filter-customer-col {
    min-width: 220px;
}

/* Overrides for TV_Search_Field & TV_Choice_Filter inside overview */
.ticket-overview-container .tv-search-wrapper {
    max-width: 100%;
    width: 100%;
}

.ticket-overview-container .tv-search-input {
    height: 42px !important;
    font-size: 14px !important;
    border-radius: var(--ticket-radius-sm) !important;
    border-color: var(--ticket-border) !important;
    background-color: var(--ticket-bg) !important;
    color: var(--ticket-text-primary) !important;
}

.ticket-overview-container .tv-search-input:focus {
    border-color: var(--ticket-border-focus) !important;
    box-shadow: 0 0 0 3px rgba(123, 63, 228, 0.12) !important;
}

.ticket-overview-container .tv-choice-wrap {
    width: 100%;
    margin-right: 0;
}

.ticket-overview-container .tv-choice-wrap .tv-dropdown-trigger {
    min-height: 42px !important;
    height: 42px !important;
    font-size: 14px !important;
    border-radius: var(--ticket-radius-sm) !important;
    border-color: var(--ticket-border) !important;
    background-color: var(--ticket-bg) !important;
    color: var(--ticket-text-primary) !important;
}

.ticket-overview-container .tv-custom-dropdown.is-open .tv-dropdown-trigger {
    border-color: var(--ticket-border-focus) !important;
    box-shadow: 0 0 0 3px rgba(123, 63, 228, 0.12) !important;
}

.ticket-overview-container .tv-choice-wrap .tv-option-item:hover,
.ticket-overview-container .tv-choice-wrap .tv-option-item.is-selected {
    background-color: var(--ticket-primary-light) !important;
    color: var(--ticket-primary) !important;
}

/* ==========================================================================
   Accordion Groups
   ========================================================================== */
.ticket-groups-container {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.ticket-accordion-group {
    background: var(--ticket-bg);
    border: 1px solid var(--ticket-border);
    border-radius: var(--ticket-radius-md); /* 10px */
    overflow: hidden;
    box-shadow: var(--ticket-shadow-card);
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.ticket-accordion-group:hover {
    border-color: #D2CCEE;
}

/* Accordion Header - Force 100% full width and prevent button round-pill inheritance */
.ticket-accordion-header {
    width: 100% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    padding: 16px 20px !important;
    margin: 0 !important;
    background: var(--ticket-bg-subtle) !important;
    border: none !important;
    border-radius: 0 !important;
    border-bottom: 1px solid transparent !important;
    cursor: pointer !important;
    font-family: inherit !important;
    text-align: left !important;
    box-shadow: none !important;
    outline: none !important;
    transition: background-color 0.2s ease, border-color 0.2s ease !important;
}

.ticket-accordion-group.is-open .ticket-accordion-header {
    border-bottom: 1px solid var(--ticket-border) !important;
    background: #F3F1FA !important;
}

.ticket-accordion-header:hover {
    background: var(--ticket-primary-light) !important;
}

.accordion-title-left {
    display: flex;
    align-items: center;
    gap: 10px;
}

.accordion-title-left .group-icon {
    font-size: 20px;
    color: var(--ticket-primary);
}

.accordion-title-text {
    font-size: 16px;
    font-weight: 700;
    color: var(--ticket-text-primary);
    letter-spacing: -0.01em;
}

/* Count Pills */
.group-count-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 24px;
    height: 24px;
    padding: 0 8px;
    font-size: 12px;
    font-weight: 700;
    border-radius: 12px;
}

.badge-active {
    background: var(--ticket-primary-light);
    color: var(--ticket-primary);
    border: 1px solid var(--ticket-primary-border);
}

.badge-open {
    background: #EDE9FF;
    color: #6D28D9;
    border: 1px solid #DDD6FE;
}

.badge-closed {
    background: #F1F5F9;
    color: #64748B;
    border: 1px solid #E2E8F0;
}

.accordion-toggle-icon {
    display: flex;
    align-items: center;
    justify-content: center;
}

.chevron-icon {
    font-size: 22px;
    color: var(--ticket-text-secondary);
    transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.ticket-accordion-group.is-open .chevron-icon {
    transform: rotate(180deg);
    color: var(--ticket-primary);
}

/* Accordion Body */
.ticket-accordion-body {
    padding: 16px 20px 20px 20px;
    background: var(--ticket-bg);
}

/* Empty State */
.ticket-group-empty {
    padding: 32px 16px;
    text-align: center;
    color: var(--ticket-text-muted);
}

.ticket-group-empty .empty-icon {
    font-size: 32px;
    margin-bottom: 8px;
    color: #CBD5E1;
}

.ticket-group-empty p {
    margin: 0;
    font-size: 14px;
}

/* ==========================================================================
   Ticket Cards Grid & Cards
   ========================================================================== */
.ticket-cards-grid {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.ticket-card {
    display: block;
    padding: 16px 18px;
    background: var(--ticket-bg);
    border: 1px solid var(--ticket-border);
    border-radius: var(--ticket-radius-sm);
    text-decoration: none !important;
    color: inherit;
    box-shadow: var(--ticket-shadow-card);
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.ticket-card:hover {
    background: #FCFAFF;
    border-color: var(--ticket-primary);
    transform: translateY(-2px);
    box-shadow: var(--ticket-shadow-hover);
}

/* Cancelled Ticket Style */
.ticket-card.is-cancelled {
    background: var(--ticket-bg-subtle);
    border-color: #E2E8F0;
    opacity: 0.8;
}

.ticket-card.is-cancelled .ticket-card-title {
    color: var(--ticket-text-muted);
    text-decoration: line-through;
}

.ticket-card.is-cancelled:hover {
    opacity: 1;
    border-color: #CBD5E1;
}

/* Card Header */
.ticket-card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 8px;
    flex-wrap: wrap;
}

.ticket-id-tag {
    font-size: 13px;
    font-weight: 700;
    color: var(--ticket-text-muted);
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
}

.ticket-id-tag .ticket-hash {
    color: var(--ticket-primary);
}

.ticket-badges-wrap {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

/* New Update Badge with Pulse */
.ticket-update-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 3px 10px;
    font-size: 12px;
    font-weight: 700;
    background: var(--ticket-primary-light);
    color: var(--ticket-primary);
    border: 1px solid var(--ticket-primary-border);
    border-radius: 20px;
    letter-spacing: 0.01em;
}

.pulse-dot {
    width: 7px;
    height: 7px;
    background-color: var(--ticket-primary);
    border-radius: 50%;
    position: relative;
}

.pulse-dot::after {
    content: '';
    position: absolute;
    top: -2px;
    left: -2px;
    right: -2px;
    bottom: -2px;
    border-radius: 50%;
    background-color: rgba(123, 63, 228, 0.4);
    animation: pulse-ring 1.6s cubic-bezier(0.455, 0.03, 0.515, 0.955) infinite;
}

@keyframes pulse-ring {
    0% { transform: scale(0.9); opacity: 0.8; }
    50% { transform: scale(1.7); opacity: 0; }
    100% { transform: scale(0.9); opacity: 0; }
}

/* Priority Pills (Aligned with ticket_create.css dots) */
.ticket-prio-pill {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 9px;
    font-size: 12px;
    font-weight: 600;
    border-radius: 20px;
}

.ticket-prio-pill .prio-icon {
    font-size: 14px;
}

.priority-urgent {
    background: #FEECEB;
    color: #E53935;
    border: 1px solid #FCA5A5;
}

.priority-high {
    background: #FFF3E0;
    color: #FB8C00;
    border: 1px solid #FFCC80;
}

.priority-default {
    background: var(--ticket-primary-light);
    color: var(--ticket-primary);
    border: 1px solid var(--ticket-primary-border);
}

.priority-low {
    background: #ECEFF1;
    color: #78909C;
    border: 1px solid #CFD8DC;
}

/* Status Pills */
.ticket-status-pill {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 9px;
    font-size: 12px;
    font-weight: 600;
    border-radius: 20px;
}

.ticket-status-pill .status-icon {
    font-size: 14px;
}

.status-in-progress {
    background: var(--ticket-primary-light);
    color: var(--ticket-primary);
    border: 1px solid var(--ticket-primary-border);
}

.status-blocked {
    background: #FEECEB;
    color: #E53935;
    border: 1px solid #FCA5A5;
}

.status-in-review {
    background: #F5F3FF;
    color: #6D28D9;
    border: 1px solid #DDD6FE;
}

.status-open {
    background: #E0F2FE;
    color: #0284C7;
    border: 1px solid #BAE6FD;
}

.status-on-hold {
    background: #FFFBEB;
    color: #D97706;
    border: 1px solid #FDE68A;
}

.status-completed {
    background: #ECFDF5;
    color: #059669;
    border: 1px solid #A7F3D0;
}

.status-cancelled {
    background: #F1F5F9;
    color: #64748B;
    border: 1px solid #CBD5E1;
}

/* Card Title */
.ticket-card-title {
    margin: 0 0 12px 0;
    font-size: 16px;
    font-weight: 600;
    color: var(--ticket-text-primary);
    line-height: 1.4;
    transition: color 0.2s ease;
}

.ticket-card:hover .ticket-card-title {
    color: var(--ticket-primary);
}

/* Card Footer */
.ticket-card-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding-top: 10px;
    border-top: 1px solid var(--ticket-border);
    font-size: 13px;
    color: var(--ticket-text-secondary);
}

.ticket-meta-left {
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
}

.ticket-customer-tag,
.ticket-date-tag {
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.ticket-meta-left .meta-icon {
    font-size: 16px;
    color: var(--ticket-text-muted);
}

.ticket-card-action {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-weight: 600;
    color: var(--ticket-primary);
    opacity: 0.9;
    transition: all 0.2s ease;
}

.ticket-card:hover .ticket-card-action {
    opacity: 1;
    color: var(--ticket-primary-dark);
    transform: translateX(3px);
}

.ticket-card-action .arrow-icon {
    font-size: 17px;
}

/* No Search Results */
.ticket-no-search-results {
    padding: 40px 20px;
    text-align: center;
    background: var(--ticket-bg);
    border: 1px dashed var(--ticket-border);
    border-radius: var(--ticket-radius-md);
    color: var(--ticket-text-secondary);
}

.ticket-no-search-results .material-symbols-outlined {
    font-size: 36px;
    color: var(--ticket-text-muted);
    margin-bottom: 8px;
}

.ticket-no-search-results p {
    margin: 0;
    font-size: 14px;
}

/* ==========================================================================
   Notice Blocks
   ========================================================================== */
.ticket-notice {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 14px 18px;
    border-radius: var(--ticket-radius-sm);
    font-size: 14px;
    margin-bottom: 20px;
}

.ticket-notice-error {
    background: #FEECEB;
    color: #991B1B;
    border: 1px solid #FCA5A5;
}

/* ==========================================================================
   Responsive Adaptations
   ========================================================================== */
@media (max-width: 640px) {
    .ticket-header-top-row {
        flex-direction: column;
        align-items: stretch;
    }

    .ticket-header-filters-row {
        flex-direction: column;
        align-items: stretch;
    }

    .ticket-create-btn {
        width: 100%;
    }

    .ticket-filter-search-col,
    .ticket-filter-customer-col {
        min-width: 100%;
    }

    .ticket-card-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 6px;
    }

    .ticket-card-footer {
        flex-direction: column;
        align-items: flex-start;
        gap: 8px;
    }

    .ticket-card-action {
        align-self: flex-end;
    }
}